a. Use of Econda To ensure the tailored design and optimum performance of this website, solutions and technologies by Branded tape.co.uk not only collect and store anonymized data, but also utilize this data to compile usage profiles by means of pseudonyms. Cookies can be used for this purpose which make it possible for an Internet browser to be recognized. Without the express consent of a visitor, however, usage profiles will not be stored together with data pertaining to the pseudonymous visitor. IP addresses, in particular, are rendered indecipherable immediately after receipt, which makes it impossible to match a usage profile with an IP address.

b. Use of Google Analytics This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses "cookies", text files which are stored on your computer, and which allow your use of the website to be analysed. Information created by the cookie regarding your use of the website (including parts of your IP address) is forwarded to and stored on a Google server in the US. Google will use this information to analyse your use of the website, to prepare reports regarding website activities for website operators and to provide additional services related to website and Internet use. Where applicable, Google will also forward this information to third parties, insofar as this is statutorily prescribed or the third parties are processing this data at Google's request. Respecting the Data Protection, we apply a procedure which excludes the website visitor’s identification. You can prevent the installation of cookies by changing the settings in your browser software; however, we advise that if you do so you may not be able to fully utilise all functions of this website. By using this website you agree to Google processing the data collected from you as described above for the aforementioned purposes.


5. Use of Facebook Social Plugins This Internet page uses what are referred to as Social Plugins ("Plugins") of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The Plugins are identified by a Facebook logo or the addition "Social Plug-in from Facebook" or "Facebook Social Plugin". An overview of the Facebook Plugins and what they look like can be found at: http://developers.facebook.com/plugins When you call up a page of our website which contains a plugin such as this, your browser will create a direct link with the Facebook servers. The contents of the plugin will be passed from Facebook directly to your browser, and incorporated by this into the web page. As a result of incorporation of the plugin, Facebook is informed that your browser has called up the relevant page from our website, even if you do not have a Facebook account, or do not happen to be logged on to Facebook at the time. This information (including your IP address) will be passed from your browser directly to a Facebook server in the USA and saved and stored there. If you are logged on to Facebook, Facebook can allocate the visit to our web page directly to your Facebook account. When you interact with the plugins, for example by activating the “I like” button or providing a comment, the corresponding information will likewise be passed directly to a Facebook server and saved and stored there. The information will also be published on Facebook and displayed to your Facebook friends. Facebook can use this information for the purposes of advertising, market research, and requirement-oriented design of Facebook pages. For this purpose, Facebook produces utilization, interest, and reference profiles, in order, for example, to assess your use of our website with regard to the publicity displays which are blended in when you are on Facebook, to inform other Facebook users of your activities on our website, and to provide further services associated with the use of Facebook. If you do not want Facebook to assign the data gathered via our website to your Facebook account, you will have to log off Facebook before visiting our site. To find out about the purpose and scope of the data acquisition and the further processing and use of the data by Facebook, as well as about your rights and customisation options in this respect, in order to protect your privacy, please refer to the Facebook data protection instructions: www.facebook.com/policy.php


6. Data Security We secure our website and other systems against loss, destruction, access, modification or distribution by unauthorised persons through technical and organisational measures. A customer account may only be accessed by entering the personal password of the customer. You should always keep your access information confidential, and close the browser window once communication with us has ended, especially if you are using a shared computer. On some pages we will set up a “web bug” on your computer. This allows us to recognise your computer if it is used to access the site, or use it to find out how advertising activities are received by users. This information is anonymous and not linked to personal information on the computer of the user, or with a database. In order to deactivate web bugs on our pages, you can use tools such as webwasher or bugnosys. In the absence of your express consent, we will not use web bugs to undertake the following activities unnoticed:

• collection personal information about you
• forwarding of such information to third party providers and marketing platforms

 
7. Changes to your details We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us. you also have the right to receive information free of charge about the data stored about your person, as well as a right to correction, blocking and deletion of this information if necessary.


8. Withdrawal of consent You have provided the following consent, possibly as part of the ordering process. We would like to advise that you may withdraw your consent at any time, with immediate effect.


9. Opening a customer account I hereby agree that inventory data (name, address, e-mail, telephone number and bank details) as well as usage data (user name and password) will be stored in a customer database when a new customer account is opened. This will enable me to log in using my user name and password and make future purchases without having to re-enter my information. I may withdraw this consent at any time with immediate effect.

10. Consent for e-mail advertising You may consent to receiving interesting offers by regular e-mail. Your e-mail address will not be forwarded to other companies. If you decide to discontinue receiving these services in the future, you can withdraw your consent at any time. To do this, please click "Unsubscribe" at the end of the newsletter, or send an e-mail to sales@brandedtape.co.uk, with "Unsubscribe from newsletter" in the subject line.

11. Shortened Links in Social Media This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo). Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

12. Resources & Further Information

• Data Protection Act 1998
• Privacy and Electronic Communications Regulations 2003
• Privacy and Electronic Communications Regulations 2003 – The Guide
• Twitter Privacy Policy
• Facebook Privacy Policy
• Google Privacy Policy
• Linkedin Privacy Policy
• Mailchimp Privacy Policy

 

GDPR REQUIREMENTS

Data protection declaration of Grape Creativity Limited t/a Branded tape.co.uk  - www.brandedtape.co.uk

Grape Creativity Limited t/a Branded tape.co.uk takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via our website (referred to below as the “Site”). Please read this privacy policy carefully. By using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site. If you have any queries about the policy, please get in touch with us using the contact details set out below and we will do our best to answer your questions. Branded tape.co.uk may amend this policy from time to time. Every time you wish to order from our site, you should check this policy.  You are not able to proceed with an order on our Site unless you confirm that you agree with this policy. This policy was most recently updated in November 2018. 

This policy complies with the Data Protection Act 2018 and the EU General Data Protection Regulations (GDPR) 2018 in line with use of any personal information we collect from you directly or via our website, covering individuals who:

• Visit our website,
• Use our products and services,
• Contact us concerning our products and services,
• Supply products or services to Grape Creativity Ltd,

Have applied to work for Grape Creativity Ltd t/a Branded tape.co.uk or are currently or former employees of Grape Creativity Ltd.

Definitions

Branded tape.co.uk / Grape Creativity Ltd / Company - means Grape Creativity Ltd

Service - means collectively any facilities, tools, services or information that Grape Creativity Ltd makes available through the Website or that is provided by Grape Creativity Ltd now and in the future

User/Users/You - means any person that accesses the website or company services or products and is not employed by Grape Creativity Ltd.

Website - means (www.brandedtape.co.uk ).

Personal information/data – means information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or in directly, in particular by reference to an identifier such as a name, an identification number, location data and online identifier or to one or more factors specific to his/her physical, physiological, genetic, mental, economic, cultural or social identity.


1) What information do we collect? 

Users of our products and services
Grape Creativity Ltd collects personal information from you when you use our products or services.

Without limitation, any of the following information may be collected:

Name
Company Name
Job title
Contact information such as email addresses, contact address and telephone numbers
Demographic information such as postcode

Individuals contacting us concerning our products and services.
Elmtree Signs Ltd collects personal information from you when you contact us about our products and services.


Without limitation, any of the following Information may be collected:

Name
Company Name
Job title
Contact information such as email addresses, contact address and telephone numbers
Demographic information such as postcode


Companies who supply products or services to Grape Creativity Ltd
Grape Creativity Ltd collects personal information from you when you supply products or services to Grape Creativity Ltd.

Without limitation, any of the following information may be collected:

Company Name
Company contact details such as email, address, and telephone number
Contact person/ persons
Payment details
Demographic information such as postcode


Individuals who applied to work for Grape Creativity Ltd.
Grape Creativity Ltdcollects personal information from you when you apply for Grape Creativity Ltd.

Without limitation, any of the following information may be collected:

Name
Contact details such as email, postal address, telephone number.
Employment history,
Education history
Details for references


Individuals who are current or former employees of Grape Creativity Ltd
Grape Creativity Ltd collects personal information from you when you work for Grape Creativity Ltd.

Without limitation, any of the following information may be collected:

Name
Email address,
Postal address
Telephone number
Date of birth
Employee identification
Bank details
National insurance number
Emergency contact details
Training qualifications.
Driving licence – points and/or convictions
Initial health questionnaire / health permissions to work

2) What is the purpose of processing your personal information?

We process data in accordance with the provisions of the EU General Data Protection Regulations (GDPR) and any other relevant data protection laws for the following purposes;

Fulfilling your service request(and/or quotations), orders and purchases that you make through our Services, managing your customer accounts and relationships with us;
Providing documents such as proof of delivery, invoices, statements;
Providing contractual obligations to employees or previously employed persons;
Providing payment and documentation of payment for products supplied to us.
Supporting website and mobile device management, service and support;
Supporting software and IT management as well as IT security;
Supporting compliance with our legal obligations (such as record Keeping obligations);
For any purpose for which your personal data were provided to us.
Providing references or information needed under our legal obligation.

3) On what legal basis does Elmtree Signs Ltd process your personal information?

Depending on the specific purpose or purposes of your personal data above, we rely on one or more of the following legal grounds;

Because processing is necessary for the performance of your customer, supplier or employment contract or other contractual obligations or in order to take steps prior to entering into such contracts with you;
Because processing is necessary for compliance with a legal obligation (such as record obligations for commercial or tax purposes or other regulatory obligations)
Because processing is necessary for the purposes of our legitimate interests or those of any third party recipients that receive your personal data, provided that such interest are not overridden by your interests or fundamental rights and freedoms.
Legitimate interests comprise, for example, developing and improving our internal administration or business and service processes, keeping our records up to date, handling and managing our contractual obligations, handling of our legal and contractual duties and obligations and compliance with internal and legal regulations that apply to us.

4) Who will receive your personal information?

Grape Creativity Ltd, may, provide personal information to departments within the company in order to comply with our internal, contractual and statutory obligations. In addition, third-party service providers and agents engaged by us may also receive your personal data for those purposes.

Categories of external recipients of your personal data are, for example;

Public, governmental or regulatory authorities and institutions (such as tax authorities and including to meet national security or law enforcement requirements)
Service providers for services such as IT services, delivery services, communication services and audit services;
Third parties to whom we assign or novate any of our rights and obligations to;
Courts, law enforcement authorities, regulators or attorneys or other third parties in connection with the establishment, exercise or defence of legal requirements.
Any personal information used by such parties is used only to the extent required to perform the services that Grape Creativity Ltd request. Any use for other purposes is strictly prohibited; furthermore, any personal information that is processed by third parties must be processed within the terms of this policy and in accordance with the Data Protection Act 1998.

5) Website Usage.

Use of cookies
Our website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable our website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.


What are cookies?
Cookies are small files saved to the user's computer’s hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within our website.

Users are advised that if they wish to deny the use and saving of cookies from our website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from our website and its external serving vendors or use the cookie control system if available upon their first visit. 


Website visitor tracking
Our website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.


Downloads & media files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.


Social media policy & usage
While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion.


External website links & third parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. 

Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.


6) Change of business ownership and control
Grape Creativity Ltd may, from time to time expand or reduce its business and this may involve the sale or transfer of control to other parties. Data provided by the users will, where it is relevant to the company, be transferred along with the company to the new controller/owner, who will under terms of this policy be permitted to use Personal Information for the purposes for which it was supplied by you.

In the event that any Personal Information submitted by users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.

7) How long will we keep your personal information?

Grape Creativity Ltd will retain and process your personal information as long is necessary for our relationship with you or as is required to meet our contractual and statutory obligations in accordance with applicable laws, such as obligations of retention under commercial or tax laws and Health and Safety requirements . 

8) Your choices with your personal information.

You are entitled to request that any data held by us, be deleted both physically and electronically, once no longer required for performance of contract or legal obligations. Please be aware that in doing so, this may affect any services you may wish the company to provide in the future for example, replacement of products like for like.
You can ask about the personal information we hold about you.
You can request your personal information is corrected and we will update the details and inform you when completed.
If you wish for any of the above actions to be taken then please contact our Data Protection Officer on the details below. We will endeavour to fulfil any request within a short time frame however requests may take up to 30 days to process and is free of charge, unless deemed to be of an unreasonable request and then a fee will be chargeable.

9) Security

Data security is of great importance to Grape Creativity Ltd and to protect our data we have put into place suitable Physical, electronic and managerial procedures to safeguard and secure Personal Information collected or provided by the user. These include but are not limited to;

All hard copies of Personal Information are securely stored and only personnel within the company who needs access to certain information, will be allowed access to information provided by the you,
All Personal Information stored on electronic systems have password protections and company electronic security systems are in place and monitored.

10) Changes to this Policy

Grape Creativity Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the web site and you are deemed to have accepted the terms of the policy on your first use to the website following the alterations.

11) Your right to lodge a complaint

If you feel that we are not processing your Personal Information in a secure or fair way then you have legal right to lodge a complaint with the information commissioner office (www.ico.org.uk)

12) Contact us

Grape Creativity Ltd welcomes your comments regarding this Privacy Policy.

If you wish to contact us regarding your Personal Information or about this policy please do so on the details below-

Email: sales@brandedtape.co.uk